When we talk about Swope Health, we always talk about quality. It is in our mission statement and it is part of everything we do, every day. Here is an example.
Swope Health is a participant in the federal Vaccines for Children (VFC) program, which provides vaccines to approved providers to offer to children at no cost. The program works to vaccinate children who might otherwise not be vaccinated because of inability to pay.
The program, operated by the Centers for Disease Control and Prevention, has strict guidelines and controls, including annual site visits performed by state health departments to make sure providers meet all requirements.
VFC requirements include things you might not think about, like:
- A Vaccine Accountability and Management Plan
- Required annual training of clinic staff
- Current Vaccine Information Sheets at every location, given with every dose
- Complete immunization records
- Strict requirements for storage, labeling and security of the vaccines, including temperature controls and procedures for disposing of expired or damaged vaccines
Recently, the Kansas Immunization Program sent a representative to perform a site visit – a kind of audit – of the VFC program at Swope Health Wyandotte. The investigator follows an evaluation framework to check in on each element of the program, gathering specific information, completing a questionnaire and interviewing clinic associates.
At the conclusion of the Wyandotte site visit, the investigator reported: “As always, it is obvious the high standards your clinic holds. There were no compliance issues discovered.”
Dr. Kenneth Thomas, Chief Medical Officer for Swope Health, noted the state is “very protective” of its vaccines and is strict in enforcing adherence to federal guidelines.
“This is a big accomplishment,” he said. “Our medical assistants and nursing staff are doing great work.”
Wyandotte Clinic Manager Irma Salinas, RN, agreed.
“I am so proud of the work the Wyandotte team has done and continues to do to care for our patients,” she said. “I have received many wonderful comments about the compassionate care we are providing.”
Irma noted the team has been working hard on its processes – the step-by-step procedures that assure consistent and repeatable care for all patients.
“We know standard operating procedures are significant factors in providing more quality and efficient care,” she said. “The last few weeks have not been easy, but each of us has demonstrated a strong desire to continue to make this the most outstanding clinic in Wyandotte County and beyond.”