Swope Health Services wins five federal Quality Improvement Awards

NCHWSwope Health Services was honored with five Quality Improvement Awards from the federal Health Resources and Services Administration last week.

The awards cap off the annual celebration of National Community Health Center Week, highlighting the critical role community health centers play in providing high-quality affordable healthcare.

SHS was recognized with Quality Improvement Awards for:

  • Achieving status as a Patient-Centered Medical Home (PCMH).
    This is a program focused on coordinated organization and delivery of primary care, emphasizing access to quality and safety in comprehensive care services.
  • pcmh-badgeEnhancing Access to Care.
    This award recognizes health centers that increased the total number of patients served and the number of patients receiving comprehensive services between 2016 and 2017.
  • access-enhancer-badgeAchieving Clinical Quality Improvement with an increase in Clinical Quality Measures.
    This recognizes health centers that achieved at least a 10 percent improvement in one or more Clinical Quality Measure between 2016 and 2017. These clinical measures assess the care given to patients and show how the organization performs, leading to improved care.
  • hit-badgeAchieving Clinical Quality Improvement through the use of electronic health records data.
    This award recognizes health centers that use electronic records to report and manage all clinical quality measures for all patients.
  • Advancing Health Information Technology for Quality.
    This award recognizes health centers that used IT systems to increase access to care and advance quality of care.

“Here at Swope Health, we are proud to be a perennial recipient of HRSA quality awards and recognition,” said Kenneth Thomas, M.D., SHS Chief Medical Officer.  “Last year, we worked especially hard to identify areas for improvement and this most recent award validates our efforts and teamwork.”

Dr. Thomas emphasized that the awards are the result of a team effort, across the entire organization, to focus on quality care.

“These awards should show our patients that we value quality and safety,” he said. “We are creating innovations to make their experiences better, safer and of the highest quality.”

Wael Mourad, M.D., Associate Chief Medical Officer, noted the awards show a focus on patient outcomes.

“We look forward to building on this success to propel Swope Health as a quality leader amongst Community Health Centers in not just Missouri, but in the entire Midwest region,” he said.

Swope Health was one of 29 award-winners in the state of Missouri, according to the HRSA Awards report. Along with the recognition, SHS received $137,000 in award funds, which will be used to further develop quality programs, said Dave Barber, President and CEO of Swope Health.

“We are honored to receive these awards,” he said. “This demonstrates that our commitment to quality to every patient is making a difference.”

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